Privacy policy

DR JOYS LLP

This Privacy Policy (hereinafter referred to as the "Policy") governs the collection, storage, use, and protection of the personal data of users of the website https://dr-joys.com/, owned and operated by DR JOYS LLP (hereinafter referred to as the "Company").

Effective Date: March 19, 2026

1. General Provisions

1.1. This Policy has been developed in accordance with the legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan "On Personal Data and Their Protection."

1.2. By using the website and/or placing an order, the user acknowledges and agrees to the terms of this Privacy Policy.

1.3. If the user does not agree with the terms of this Policy, they must discontinue using the website.

2. Information We Collect

During the operation of the website, the Company may collect the following personal data:

  • Full name;

  • Telephone number;

  • Email address;

  • Shipping address;

  • Device information and IP address (collected automatically);

  • Order and purchase history;

  • Cookie data.

3. Purposes of Processing Personal Data

The Company processes the collected personal data for the following purposes:

  • Processing and fulfilling orders;

  • Communicating with users regarding their orders;

  • Improving the website and the quality of customer service;

  • Sending informational and marketing communications (with the user's consent);

  • Complying with the applicable legislation of the Republic of Kazakhstan.

4. Data Storage and Protection

4.1. The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

4.2. Access to personal data is granted only to authorized employees of the Company, who are required to maintain the confidentiality of such information.

4.3. Personal data is stored on secure servers located within the territory of the Republic of Kazakhstan.

5. Disclosure of Personal Data to Third Parties

5.1. The Company does not disclose users' personal data to third parties without their consent, except where required by the legislation of the Republic of Kazakhstan.

5.2. Personal data may be shared with partners responsible for delivering orders, solely to the extent necessary to provide the requested service.

6. User Rights

The user has the right to:

  • Obtain information about the personal data collected and the purposes of its processing;

  • Request the correction or deletion of their personal data;

  • Withdraw consent to the processing of their personal data;

  • File a complaint with the authorized personal data protection authority.

7. Use of Cookies

The website uses cookies to improve the user experience. Users may disable cookies in their browser settings; however, doing so may affect certain website functions and overall performance.

8. Changes to this Policy

The Company reserves the right to amend this Privacy Policy at any time. The current version will always be available on the website. Continued use of the website after changes have been made constitutes acceptance of the updated Policy.

9. Contact Information

For any questions regarding the processing of personal data, please contact:

Company: DR JOYS LLP

Business Identification Number (BIN): 220140017355

Registered Address: Premises 5, Building 13, A. Baraev Street, Baikonyr District, Astana, Republic of Kazakhstan

Email: drjoysoriginal@gmail.com

Website: https://dr-joys.com/

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🇰🇿 Kazakhstan